Success Stories

1 01, 1970

Spain’s Bankinter Increases Customer Satisfaction with Multimodal VoiceXML Brokerage Application

2022-06-01T21:10:55+00:00January 1, 1970|Success Stories|

  Bankinter is the leading Internet bank and brokerage firm in Spain. Bankinter conducted extensive tests that showed widespread customer demand and enthusiastic support for a multimodal interface that would make the bank’s mobile applications, including stock trading and account management, more usable and user-friendly. “Our customers wanted the flexibility […]

1 01, 1970

DIREN Manages Flood Crisis with VoiceXML Application

2020-09-21T15:20:39+00:00January 1, 1970|Success Stories|

After the spate of recurring flooding in several French regions, some local authorities have implemented information systems to aid their inhabitants. Direction Régionale de l’environnment, centre bassin bretagne In order to inform and to reduce the risks for the riverside residents in areas that have experienced floods, the French Regional […]

1 01, 1970

E*TRADE FINANCIAL VoiceXML Powers 1-800-ETRADE1

2020-09-21T15:20:39+00:00January 1, 1970|Success Stories|

Many companies find that they have developed separate technology infrastructures to serve their Web customers and their phone callers. Typically, each channel has its own business logic, hardware, integration to back-end systems and support teams. In 2001, E*TRADE FINANCIAL decided to improve customer service by adding VoiceXML-based self-service to their […]

1 01, 1970

mobilkom austria Launches Next-Generation Wireless Services Powered by VoiceXML

2022-06-01T21:01:34+00:00January 1, 1970|Success Stories|

  mobilkom austria, Austria’s leading mobile communications provider, commands a market share of approximately 42 percent of all Austrian mobile phone users. In addition, mobilkom austria also provides wireless services in Croatia, Slovenia, and Liechtenstein. With the support of VoiceGenie Technologies, mobilkom austria now uses a VoiceXML-platform to deliver next-generation […]

1 01, 1970

HP OpenCall VoiceXML-Based Media Platform Enables MobileOne to Consolidate and Enhance Voice Services

2022-06-01T21:11:19+00:00January 1, 1970|Success Stories|

    Mobile communications provider MobileOne (“M1”) wanted to integrate multiple existing interactive voice response systems and to have the flexibility to rapidly add additional voice-driven services to its roster of offerings. HP consolidated M1’s voice-driven services on HP OpenCall Media Platform, a carrier-grade VoiceXML platform which supports the rapid […]

1 01, 1970

Siemens HiPath OpenScape Voice Portal

2022-06-01T21:11:51+00:00January 1, 1970|Success Stories|

  The Siemens HiPath OpenScape solution is a real-time, Session Initiation Protocol (SIP)-based communications software suite. It is designed to quickly and easily synchronize people, devices and information across all networks to facilitate action and decision-making.

Go to Top