Welcome to the VoiceXML Forum’s News and Events Center. Here you can find our press releases, analyst and media coverage, upcoming events and workshops, and other interesting news.
PISCATAWAY, N.J., Aug. 25, 1999 — The Voice eXtensible Markup Language (VoiceXML) Forum has released its preliminary specification for VoiceXML, the new markup language that is expected to expand the reach of the Internet through voice access to Web content and services. Since its launch in March 1999 as the VXML Forum, the group has more […]
BASKING RIDGE and MURRAY HILL, N.J. and CHICAGO, Mar. 2, 1999 — AT&T, Lucent Technologies, and Motorola announced today the formation of the Voice eXtensible Markup Language Forum (VXML Forum) to make the resources of the World Wide Web accessible by telephone. The Forum aims to drive the market for voice- and phone-enabled Internet access […]
The Siemens HiPath OpenScape solution is a real-time, Session Initiation Protocol (SIP)-based communications software suite. It is designed to quickly and easily synchronize people, devices and information across all networks to facilitate action and decision-making.
Mobile communications provider MobileOne (“M1”) wanted to integrate multiple existing interactive voice response systems and to have the flexibility to rapidly add additional voice-driven services to its roster of offerings. HP consolidated M1’s voice-driven services on HP OpenCall Media Platform, a carrier-grade VoiceXML platform which supports the rapid development and secure deployment of next-generation […]
mobilkom austria, Austria’s leading mobile communications provider, commands a market share of approximately 42 percent of all Austrian mobile phone users. In addition, mobilkom austria also provides wireless services in Croatia, Slovenia, and Liechtenstein. With the support of VoiceGenie Technologies, mobilkom austria now uses a VoiceXML-platform to deliver next-generation interactive voice response (IVR) solutions to […]
Many companies find that they have developed separate technology infrastructures to serve their Web customers and their phone callers. Typically, each channel has its own business logic, hardware, integration to back-end systems and support teams. In 2001, E*TRADE FINANCIAL decided to improve customer service by adding VoiceXML-based self-service to their telephone systems. The usual headaches […]
Like virtually every other hospital, the Miami Children’s Hospital relied on the “clipboard” patient tracking system that has been popular for over a century. The hospital recognized that capturing real-time patient data at the point of care is critical in saving lives, and sought to improve on the paper-and-clipboard approach. […]
Learn how Virgin Atlantic’s successful VoiceXML-based deployment allowed the company to improve its customer experience, reduce costs and support its brand identity.
After the spate of recurring flooding in several French regions, some local authorities have implemented information systems to aid their inhabitants. Direction Régionale de l’environnment, centre bassin bretagne In order to inform and to reduce the risks for the riverside residents in areas that have experienced floods, the French Regional Direction of Environment of the […]
Bankinter is the leading Internet bank and brokerage firm in Spain. Bankinter conducted extensive tests that showed widespread customer demand and enthusiastic support for a multimodal interface that would make the bank’s mobile applications, including stock trading and account management, more usable and user-friendly. “Our customers wanted the flexibility to get financial information, and to […]