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Article
#1
Call
Control Work Progressing Quickly in the W3C
By
Brad Porter
By
combining voice recognition and dialog flow in a simple
XML-based language, VoiceXML is revolutionizing the
industry. However, in order to build applications that
move the caller across a telephony network, call control
is necessary.
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Article
#2
Call Control and Voice Apps: CCXML
By
RJ Auburn
The
W3C has just released the first working draft of CCXML,
a language to provide Call Control support for telephone
applications. CCXML is the "Call Control eXtensible
Markup Language". It is an XML based language that
can control the setup, monitoring, and tear down of
phone calls. CCXML allows the industry to leverage the
strength of web platforms and technologies to intelligently
control calls on and off the telephone network. Additionally,
CCXML will create a high-level industry standard for
Call Control that can run over any telephony platform.
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