Dear
Readers,
After
last month's articles on human factors, by now we should
all appreciate the importance of user interface design
with respect to VoiceXML applications. This month we
continue our quest for improving the quality of our
VoiceXML applications by taking a look at testing.
Our
feature article entitled Testing
VoiceXML Application is authored by Bryan
Michael and Mukund
Bhagavan, both of BeVocal, Inc. The article covers
a variety of strategies for testing application flow,
recognition accuracy, usability, and performance. Everybody
involved in large-scale deployment of commercial VoiceXML
applications, needs to be familiar with the testing
strategies discussed here, regardless of whether or
not you outsource hosting to a third party or deploy
your own infrastructure.
This
month in the First
Words column, Rob
Marchand introduces us to ECMAScript. Rob's article
describes what ECMAScript is, how it is integrated into
VoiceXML, and how it can be used by VoiceXML documents
for input validation.
In
the Speak
& Listen column this month, Eric
Tober takes on more of your telephony-related questions.
If you have a VoiceXML-related question we haven't tackled
yet in this column (and I'm certain there are a few
),
send us an email at speak.and.listen@voicexmlreview.org.
Sincerely,
Jonathan
Engelsma
Editor-in-Chief, VoiceXML Review
Jonathan.Engelsma@voicexmlreview.org
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