Ron Beyner
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Member # 3185
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posted September 09, 2005 03:53 PM
Voice Applications Sales Engineer / Speech Consultant
Location: Chicago area (Position AXG-914)
The opportunity to apply your consulting expertise in Speech Technology and your experience in pre- and post-sales and discovery phases, assisting with the sale of state-of-the-art speech-enabled Interactive Voice Response systems to clients in retail vertical markets.
Range of responsibilities includes providing consulting services in the Professional Services group to identify business issues facing retail clients that could be addressed by speech applications and provide pre- and post-sales support to prospective and existing customers. Ideal candidates will be experienced and comfortable in dealing with all areas of a client organization, including technical teams, user groups, senior executive decision-makers, and department heads throughout an organization.
We are looking for over-achievers in the speech applications, call center automation, IVR and CRM space.
Requires a firm command of business speech applications software and compelling communication and presentation skills.
Pluses:
- Ability to work in a small company as a vital team member
- Track record in retail vertical market applications for speech technology in retail a plus.
Responsibilities for this position include:
- Ownership of the technical and product consulting sales processes, in close cooperation with the sales team
- Support the sales and marketing team in their efforts to promote company�s products and services - Assist in proposals and supporting documents (solution definition, effort estimation, project plans, etc.) - Create, conduct, and deliver consulting findings to C-level decision makers
- Conduct technical workshops, which include the development of demonstration applications - Mentor and guide customers through the process of topic definition, discovery, hands-on exercises, and implementation, while managing their expectations. - Proactive analysis and communication of competitive products and market conditions
Job Requirements:
The ideal candidate will have 5+ years of experience providing self-service consulting services (speech/IVR etc) to retail clients. Experience in development of applications software for speech-enabled products. Excellent communications skills are essential. Travel up to 50% could be required.
Please refer to Position AXG-914
Respond in confidence to:
Ronald E. Beyner Senior Consultant, Speech Technologies Pacific Search Consultants phone: 949.366.9000 Ext. 4# [email protected] on the web at www.SpeechTekJobs.com
Posts: 8 | Registered: Jun 2005
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