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AVIOS 2004 - USERS GROUP MEETING AGENDA

VoiceXML Forum Activities
at Spring AVIOS ~ SpeechTEK 2004

REGISTER for AVIOS 2004
(VoiceXML Forum Members may use the registration code VIPP).

Tuesday, March 23 VoiceXML VoiceXML Tutorials and Users Group Meeting (UGM)
Wednesday, March 24 VoiceXML Application Developer Certification Mock Exam
Thursday, March 25 VoiceXML Hands-On Training Sponsored by Nuance
Wednesday, March 24 - Friday, March 26 Visit the VoiceXML Forum's Exhibit Booth!

VoiceXML Tutorials and Users Group Meeting (UGM)
Tuesday, March 23, 2004
9:00am - 12:15pm and 1:30pm - 4:45pm
Metreon Complex, Theater 1
VoiceXML Tutorials
9:00am - 10:30 am VoiceXML Introductory Tutorial - Jim Larson, Intel and Rob Marchand, VoiceGenie
VoiceXML has had a dramatic impact on how speech applications are developed. This introductory tutorial will enable you to develop simple Web-based speech applications using VoiceXML. This tutorial is designed for VoiceXML novices with some familiarity with HTML.
10:30 am - 12:15 pm VoiceXML Advanced Tutorial - Scott McGlashan, Hewlett-Packard
This tutorial describes VoiceXML 2.0 techniques for building advanced speech applications. You will learn how to develop mixed initiative applications, advanced techniques for building efficient applications and practical solutions on integrating speech applications in call centers, including call control, and techniques for passing data to another application or human agent.
12:15 pm - 1:30 pm Lunch
VoiceXML Users Group Meeting (UGM)
1:30 pm - 1:35 pm Welcome and Opening Remarks
1:35 pm - 2:00 pm State of the Forum Address - Igor Jablokov, IBM - VoiceXML Forum Chair
VoiceXML Forum chairman, Igor Jablokov will present an overview of the Forum's recent accomplishments and milestones, and outline the organization's strategy for the coming year.
2:00pm - 2:45 pm Tools Overview and Panel - moderated by Emmett Coin, EjTalk
During this session, an overview presentation will be delivered followed by several vendors presenting high-level overviews of their tools.
2:45 pm - 3:00 pm BREAK
3:00 pm - 3:30 PM

VoiceXML 2.0 Specification and VoiceXML Platform Certification Overview - Brad Porter, TellMe and Ken Rehor, Vocalocity - VoiceXML Conformance Committee Chair
An overview of the VoiceXML 2.0 specification will be followed by a walk-through of the process a vendor must follow to achieve certification of a VoiceXML platform.

3:30 PM - 4:30 PM VoiceXML's role in multimodal applications - moderated by the VoiceXML Technical Council
The panel session will address the role of VoiceXML in multimodal mark-up language and focus on the technical + business advantages of VoiceXML.
4:30 PM - 4:40 PM User Feedback - An open discussion with the VoiceXML Forum, Questions & Answers
4:40 PM - 4:45 PM Closing remarks and Adjournment

VoiceXML Application Developer Certification Mock Exam
Wednesday, March 24, 2004
3:00 PM - 5:00 PM
Marriott San Francisco - Pacific Suite C

Wednesday, March 24
3:00 PM - 5:00 PM

The session will provide an overview of the VoiceXML Application Developer Certification program, addressing who should take the exam and the benefits of becoming a certified developer; the test development process; topics and technologies covered in the test; and how to register to take the formal exam.

A hard-copy mock exam will be administered to attendees, who will have one hour to answer a sample of actual test questions. During the second hour, the answer to each question will be reviewed, and general questions from the audience will be answered.


VoiceXML Hands-On Training Sponsored by Nuance
Thursday, March 25, 2004
Marriott San Francisco - Sierra Suite E
Space is Limited! Advanced Registration is Required!

The VoiceXML Forum, in conjunction with the training department at Nuance Communications, is offering free hands-on VoiceXML training. The class is limited to 20 participants, on a first come, first served basis for registered AVIOS attendees. To reserve your seat and training materials, please send an email to [email protected], and include your name, company, phone number and email address. Trainees must be registered for AVIOS.

9:00 am - 12:00 N Part 1:
This morning session will begin with an introduction to VoiceXML -- the scope of VoiceXML as well as an introduction to scripting languages such as XML. It will then cover basic VoiceXML programming such as application structure, and some of the most commonly used tags. There will be a hands-on lab that allows students, working in pairs, to develop a simple VoiceXML application.
1:00 PM - 3:00 PM Part 2:
This afternoon session is a continuation of the morning session --students must have attended the morning session. This session covers more of the commonly used tags in VoiceXML, such as error and event handling, as well as an introduction to some of the more advanced features such as submitting a variable to a JSP that utilizes a JavaBean to make a back-end logic decision.
3:00 PM - 6:00 PM Part 1 (encore):
This evening session is a repeat of the morning session. It begins with an introduction to VoiceXML -- the scope of VoiceXML as well as an introduction to scripting languages such as XML. It will then cover basic VoiceXML programming such as application structure, and some of the most commonly used tags. There will be a hands-on lab that allows students, working in pairs, to develop a simple VoiceXML application.

VoiceXML Exhibit Booth

Visit the Forum at exhibit booth #511 and meet VoiceXML technical experts.

EXHIBITION HOURS:
Wed Mar 24 Noon � 3pm
Thur Mar 25 11am � 3pm and 6pm � 8pm
Fri Mar 26 11am � 2pm


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