Volume 3, Issue 3 - May/June 2003
 
   
   
 

Article #1

VoiceXML Conformance Testing

By Ken Rehor and Jonathan Engelsma

The VoiceXML Forum Conformance Committee defines platform conformance requirements based on the W3C standards. We work with the Voice Browser Working Group on VoiceXML clarifications, enhancements, and extensions. We also work with the VoiceXML Forum's Marketing Committee to develop a branding program for VoiceXML platforms, and the Education Committee on tutorials and documentation. This article explains these efforts in more detail.

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Article #2

Choosing the Right Test Method

By Peter Leppik

In this article Peter Leppik, of VocaLabs, surveys a variety of techniques for testing voice applications, including his own firm’s unique survey method, utilizing a panel of over 25,000 callers. Peter’s article concludes with an insightful matrix comparing the strengths and weaknesses of the various approaches to testing voice applications.

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Article #3

A Case for Improved Dialog Traversal (Call Flow) Testing and Analysis

By Stuart Harding

In his article entitled “A Case for Improved Dialog Traversal Testing and Analysis”, Stuart Harding of CoAssure, Inc. identifies some of the difficulties associated with manual call flow testing and then proceeds to focuses on his firm’s automated approach to call flow testing.

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Editor-in-Chief Jonathan Engelsma introduces the articles of the May/June issue of VoicexML Review.

Read the Letter from the Editor

 

Rob Marchand dedicates the First Words column in this issue to the topic of event propagation in VoiceXML. Understanding event propagation in VoiceXML is important in properly handling error conditions that may occur during execution. This article helps understand VoiceXML events as defined by the 2.0 specification. In a future column detailed examples will be provided on how to use this particular feature of the language.

Read this month's First Words


 

This month, Matt Oshy, is up to his ears in programming but fear not! He will be back with another installation of Speak & Listen next month.

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The VoiceXML Forum is a program of the
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January 2003

W3C issues press release of the VoiceXML 2.0 Candidate Recommendation.
Read the Article...

December 2002

Dexem, Eureka Soft, JD-Labtech, MAP Telecom & Telisma Join Forces To Promote VoiceXML
Read the Article...

December 2002

Read the VoiceXML article published in the December 16 issue of The
Economist. Note: this is premium content and requires a login to
economist.com.

Read More...

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