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May/June
2003 Features
ARTICLE
ONE
VoiceXML
Conformance Testing
By
Ken Rehor and Jonathan Engelsma
The
VoiceXML Forum Conformance Committee defines platform
conformance requirements based on the W3C standards.
We work with the Voice Browser Working Group on VoiceXML
clarifications, enhancements, and extensions. We also
work with the VoiceXML Forum's Marketing Committee to
develop a branding program for VoiceXML platforms, and
the Education Committee on tutorials and documentation.
This article explains these efforts in more detail.
Go
to the article
ARTICLE
TWO
Choosing
the Right Test Method
By Peter
Leppik
In
this article Peter Leppik, of VocaLabs, surveys a variety
of techniques for testing voice applications, including
his own firm’s unique survey method, utilizing
a panel of over 25,000 callers. Peter’s article
concludes with an insightful matrix comparing the strengths
and weaknesses of the various approaches to testing
voice applications.
Go
to the article
ARTICLE
THREE
A
Case for Improved Dialog Traversal (Call Flow) Testing
and Analysis
By
Stuart Harding
In
his article entitled “A Case for Improved Dialog
Traversal Testing and Analysis”, Stuart Harding
of CoAssure, Inc. identifies some of the difficulties
associated with manual call flow testing and then proceeds
to focuses on his firm’s automated approach to
call flow testing.
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to the
article
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Copyright
© 2001 VoiceXML Forum. All rights reserved.
The VoiceXML Forum is a program of the
IEEE Industry Standards
and Technology Organization (IEEE-ISTO).
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