February
2001 Features
ARTICLE
ONE
The
Voice Web: Commercial Implications of VoiceXML
By
William Meisel
This
article establishes VoiceXML as an analogue to the familiar
realm of HTML. It moves forward to address the various
business opportunities and types of applications that
have come into existence with the advent of VoiceXML.
Go
to the article
ARTICLE
TWO
Business
Advantages of VoiceXML
By
John Hibel
Examine
the business
advantages of VoiceXML, especially as compared to the
traditional proprietary IVR approach to implementing
voice applications. The article end by emphasizing that
the existence of VoiceXML product offerings and services,
along with a flourishing development community, lend
credibility to the assertion that VoiceXML is real and
here today.
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to the article
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sure to visit the Archives
to read articles from past issues of VoiceXML Review.
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Copyright
© 2001 VoiceXML Forum. All rights reserved.
The VoiceXML Forum is a program of the
IEEE Industry Standards
and Technology Organization (IEEE-ISTO).
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