okcodemonkey
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posted September 20, 2005 11:25 AM
Company Description:
Waterfield Technologies (WT) is a market-leading provider of customer service solutions for the financial services and utility industries. A subsidiary of Affinity Financial Corporation, the company�s suite of on-demand and premise-based offerings provide financial services and utility companies the opportunity to improve the speed, quality and efficiency of customer, partner and stakeholder communications while reducing customer service operating costs. Leveraging standards-based technology platforms from world class partners, WT offers customers a blended delivery model for the full range of customer service capabilities � from leading edge voice and web contact center automation solutions to high performance desktop and back-office integration suites that enable a synchronized end-to-end customer experience.
Position: Interactive Voice Response (IVR) System Engineer:
Job Description:
The ideal candidate is self-motivated, energized by learning new technologies, has excellent communication skills, and is able to work in teams or on their own. Desired skills and experience as follows:
� Extensive speech application design and development experience.
� 2+ years of extensive standards based VoiceXML development (VoiceXML 1.0/2.0)
� Development experience with one or more of the following: Nuance, Edify, Speechworks, VoiceGenie, BeVocal.
� 2+ years Grammar development.
� Dialog design experience
� Telephony and Networking experience
� Experience writing stored procedures for relational databases including Oracle and SQL Server.
� Development of .NET middle tier objects such as data access, business logic layers, etc. using VB.NET or C# preferred
Candidates must possess a flexible attitude, and a strong desire to learn. WTI product and platform specific training will be provided. This is a great opportunity for a motivated self-starter that wants to learn emerging technologies and enjoys the associated challenges. Travel will be less than 25%. Benefits include:
� Paid holidays
� Paid vacation
� Medical, Dental and Vision Insurance
� 401K retirement plan
� Flexible spending plan
� Profit sharing plan
Send resume to:
[email protected]
Posts: 1 | From: Tulsa, OK | Registered: Sep 2005
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