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Author
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Topic: doing prompt after establishing connection
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abchilla
Junior Member
Member # 3704
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posted August 09, 2006 04:14 AM
Hi dear Group,
i have following problem. i am implementing a contact manager... well therefore i need to establish a connection to another phone, if one is not available.
My prior problem is the following scenario:
Imagine Peter calls the CM. His number ist 1234567.
Peter want to talk to Anita. The CM tries to contact Anita, but she is not on her place. Therefore the CM look for her mobile number and make a connection to her.
The problem i am confrontating is, that Anita looks on her display of the mobile and see the number of my CM, not the number of Peter.
I think to solve this problem, it is not possible. So i was thinking of following. If Anita picks up the phone, my CM should ask her "You have a call of the number 1234567 (or Peter)" Would like to attend it? If Anita says yes. the connection between caller and callee is established, otherwise the CM hang up and tells Peter that Anita is not available at the moment.
So my question is, is it possible to send the number of peter to anitas display? if it is how can this be done by vxml.
the other question is how to make a prompt after using the transfer tag for calling a number?
Thanks in advance.. Please help me on this and guide me what to do.
Thank you very much.
Asad
Posts: 9 | Registered: Aug 2006
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saurabh
Junior Member
Member # 3731
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posted August 22, 2006 08:13 AM
you can do this and for that you need to know
ANI/DNIS numbers.But i would like to ask you
..are you using voiceXML for connection and dialog control both,or using CallXML or CCXML
for connection control.
Then only the exact procedure can be figured out.
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SNirkhey
Posts: 2 | From: India | Registered: Aug 2006
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abchilla
Junior Member
Member # 3704
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posted October 27, 2006 04:54 AM
Hi there,
my platform gets the call_id /ANI. So i know who called the platform.
the number that the caller dialed, is the number of my contact manager. (DNIS) this is the number my platform receives, but i need to change this number , as the contact manager finds out the number of the person the application should call.
I am only using VoiceXML for connection.
can you do something about it now ? :-)
Posts: 9 | Registered: Aug 2006
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DrBoB
Junior Member
Member # 3775
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posted October 31, 2006 03:28 AM
This all comes down to the platform that you're using and the network that you're phoning in.
I know that the VoiceGenie platform has an ECMAscript object called callVars (or something like that). You can set the ANI for the outgoing call in this variable. I'm not sure how other platforms work, but I'm sure they offer something similar.
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Pusing VoiceXML to the masses - www.voice-push.com
Posts: 9 | Registered: Sep 2006
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